Privacy Policy

This Privacy Policy describes how WOO PARCEL EAWB Shopify App ('we', 'our', or 'us') collects, uses, and shares your information when you use our application.

Information We Collect

We collect the following types of information:

• Shop information (shop domain, shop ID)
• Customer data (when processing GDPR requests)
• Order information (for shipping calculations)
• API credentials (for external shipping service integration)

How We Use Your Information

We use the collected information for the following purposes:

• Process shipping quotes and AWB generation
• Comply with GDPR data requests and deletion requests
• Provide customer support
• Improve our services

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With trusted service providers who assist in operating our app

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data transmission, and regular security audits.

GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR). You have the following rights:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Objection: Object to processing of your data
• Portability: Request data portability

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, it is securely deleted from our systems.